Privacy Policy yes77 — Data Protection & Member Security

1 Introduction & Scope of Privacy Policy

This Privacy Policy is issued by yes77 and applies to all members, visitors, and users who access or use the yes77 platform, including the official website at yes77.vu and our official mobile app. This policy describes our practices regarding the collection, use, disclosure, and protection of your personal information.

We understand that entrusting personal information to an online platform requires a high level of confidence. That is why yes77 is committed to handling every piece of information you provide with the highest standards of confidentiality and security, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

By registering and using the yes77 platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request deletion of your data.

2 Personal Data We Collect

Yes77 collects various types of information depending on how you interact with our platform. Below is a full breakdown of the data categories we collect and their purposes:

• We do not collect more information than is necessary for the stated purposes. The principle of data minimization is central to how we operate.
• For KYC purposes, we may request a copy of your identification card, bank statement, or other verification documents. These documents are stored in a secure, encrypted environment.
• Data you voluntarily provide when contacting customer support, completing feedback forms, or participating in campaigns is also collected and managed in accordance with this policy.

3 How We Use Your Data

Every piece of data collected by yes77 has a clear and legitimate purpose. We do not use your data for purposes unrelated to platform operations or that could be detrimental to your interests.

• Account Management: Creating and managing your member account, including the login process, profile updates, and identity verification.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Service Communications: Sending important account notifications, security alerts, and service-related updates relevant to your usage.
• Fraud Detection: Analysing activity patterns to detect and prevent fraud, money laundering, and platform abuse.
• Legal Compliance: Fulfilling legal obligations, including reporting requirements to relevant authorities when required by law.
• Platform Improvement: Analysing usage data in aggregate and anonymised form to improve user experience, interface design, and platform performance.
• Marketing Communications: Sending promotional information and exclusive offers — only to members who have given consent and who may unsubscribe at any time.

4 Data Sharing & Disclosure

Yes77 does not sell, rent, or trade members' personal data to third parties for profit. However, there are limited situations where data sharing is necessary and legally permitted.

• Authorised Service Providers: We share necessary data with payment service providers, technology providers, and operational partners bound by strict confidentiality agreements and permitted to use the data only for specified purposes.
• Legal Requirements: yes77 will disclose data when required by a court order, regulatory authority directive, or valid legal requirement. We will notify you of such disclosures where permitted by law.
• Crime Prevention: In cases involving fraud, money laundering, or serious security threats, yes77 reserves the right to share relevant information with law enforcement authorities without prior notice.
• Business Transfers: In the event of any corporate restructuring, relevant data may be transferred to the successor entity, subject to an equivalent or stricter privacy policy.

5 Security & Data Protection

Yes77 invests seriously in security infrastructure to ensure your personal data is always protected. We employ a comprehensive combination of technical measures and organisational procedures.

• High-Level Encryption: All data communications are protected with 256-bit SSL/TLS encryption. Sensitive stored data is also encrypted using the latest encryption algorithms.
• Strict Access Controls: Access to members' personal data is granted only to yes77 staff who require it to perform their duties, and every access is logged in detail.
• 24/7 Monitoring: Our systems are continuously monitored around the clock to detect any unusual activity, intrusion attempts, or security anomalies.
• Regular Security Audits: yes77 conducts regular penetration testing and independent security audits to identify and address any system vulnerabilities before they can be exploited.
• Two-Factor Authentication (2FA): Two-factor authentication is available for all member accounts to add an extra layer of security during login and withdrawal.

While we take all reasonable steps to protect your data, no security system can guarantee absolute protection. We encourage members to also take protective measures on their end, such as using strong passwords and not sharing login credentials.

6 Cookies & Tracking Technologies

Yes77 uses cookies and similar tracking technologies to enhance user experience, analyse platform performance, and maintain the security of your session. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled as the platform will not function properly without them.
• Preference Cookies: Storing your preferences such as language, display settings, and form inputs to make repeat visits more convenient.
• Analytics Cookies: Helps us understand how members use the platform — most visited pages, time spent, and navigation flow. This data is collected in aggregate and anonymised form.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorized access.

7 Your Privacy Rights as a yes77 Member

As a yes77 member and as an individual protected under the Malaysian PDPA, you have clearly defined privacy rights. yes77 is committed to respecting and facilitating the exercise of these rights.

To exercise any of the above rights, please contact our customer support team via Live Chat, available 24/7. We will process your request promptly and respond within the timeframe required by law.

8 Child Data Protection

Yes77 is an online casino entertainment platform strictly limited to individuals aged 18 and above. We do not knowingly collect, store, or process the personal data of any individual under the age of 18.

• The yes77 registration process requires age verification. Any account found to belong to a minor will be terminated immediately and all associated data will be deleted.
• If you discover that a minor has registered an account at yes77, please contact us immediately so that appropriate action can be taken.

9 Cross-Border Data Transfers

In operating a global platform, your personal data may be stored or processed on servers located outside Malaysia. yes77 ensures that any cross-border data transfers are carried out with adequate safeguards.

• All cross-border data transfers are conducted in accordance with legally recognised protection mechanisms, including the use of standard contractual clauses or equivalent requirements.
• Data recipients outside Malaysia are required to provide a level of data protection at least equivalent to that of the Malaysian PDPA.
• Sensitive financial data is processed in a strictly controlled environment with full encryption throughout the data journey, regardless of geographical boundaries.

10 Amendments to This Privacy Policy

Yes77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. We are committed to informing you of any significant changes.

• Any significant amendments will be communicated via in-account notifications or email at least seven (7) days before the changes take effect.
• The "Updated" date at the top of this page always reflects the date of the last revision. You are encouraged to review this page periodically.
• Continued use of the yes77 platform after the effective date of any amendment constitutes your acceptance of the revised privacy policy terms.

11 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how yes77 manages your personal data, our team is ready to assist.

• Live Chat: The fastest way to get a response — available 24/7 through the yes77 platform.
• Support Email: Send written inquiries to our privacy team at [email protected]. We aim to respond within one (1) to two (2) business days.
• FAQ Page: Review FAQ page for answers to frequently asked questions about privacy and account security.